TERMS & CONDITIONS
Effective Date: 11/20/2025
Carlson Creatives ("we," "our," or "us") provides these Terms and Conditions ("Terms") governing your use of our website, any SMS text messaging notifications sent on behalf of our clients for lead follow-up purposes, and any email marketing sent directly by Carlson Creatives to individuals who opt in ("you" or "your"). By using our website, opting in to receive SMS messages, or opting in to receive emails through our systems, you agree to these Terms.
1. Acceptance of Terms
By accessing our website, submitting a form, or providing your phone number or email address through a client's lead capture process, you agree to be bound by these Terms. If you do not agree, do not use our website or opt in to our SMS or email notifications.
2. Description of Services
Carlson Creatives operates marketing and advertising services on behalf of our clients. Part of this service includes an SMS notification system that alerts our clients, or their designated staff, when a new lead enters their sales pipeline, so that follow up can happen faster. Separately, Carlson Creatives also sends its own email marketing directly to individuals who choose to opt in, unrelated to any client's lead pipeline. These Terms cover general use of our website, our SMS lead notification service, and our own email marketing, each of which operates on its own separate opt-in.
3. SMS Text Messaging Terms
3.1 Consent
By submitting your phone number through a form, opt-in checkbox, or other lead capture method connected to one of our clients, you consent to receive automated SMS text message notifications related to new lead activity and follow up communications from that client or from Carlson Creatives acting on that client's behalf.
3.2 Scope of Consent
This consent is limited to lead follow up and related account communications. It does not authorize unrelated marketing, promotional campaigns, or messages sent for any purpose outside of lead follow up unless you separately opt in to that specific communication.
3.3 Message Frequency
Message frequency varies depending on lead and account activity.
3.4 Message and Data Rates
Message and data rates may apply. Charges depend on your mobile carrier and plan.
3.5 Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one confirmation message and no further messages unless you opt in again.
3.6 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
3.7 Consent Not a Condition of Purchase
Consent to receive SMS messages is not a condition of any purchase or engagement with Carlson Creatives or our clients.
3.8 Supported Carriers
This program is compatible with most major US mobile carriers. Carrier coverage and reliability are not guaranteed.
4. Email Marketing Terms
4.1 Consent
Email marketing is separate from SMS notifications and requires its own opt-in. By opting in to receive emails from Carlson Creatives, you agree to receive email marketing communications directly from us. This does not apply to, and is not connected with, any client's lead pipeline or SMS follow up service.
4.2 Opt-Out
You may stop receiving emails at any time by using the unsubscribe link included in any email, or by contacting us directly using the information in Section 15.
5. Eligibility
You must be at least 18 years old to submit a phone number, email address, or use our website in a manner that provides personal or business information. By providing a phone number or email address, you represent that it belongs to you or that you are authorized to consent to receive communications at that number or address.
6. Website Use
You agree to use our website only for lawful purposes. You may not attempt to disrupt, hack, scrape, or misuse our website, its content, or its underlying systems.
7. Data Use and Privacy
Information collected through our website, SMS system, or email system, including phone numbers and email addresses, is used in accordance with our Privacy Policy. We do not sell your phone number or email address, or share it with third parties for their own marketing purposes. Opt-in data and consent records are not shared with any third party for purposes unrelated to the services described in Section 2.
8. User Responsibilities
You are responsible for the accuracy of any information you submit, including phone numbers, email addresses, and other contact details. Carlson Creatives is not responsible for missed communications resulting from inaccurate or outdated information you provide.
9. Intellectual Property
All content on our website, including text, graphics, logos, and creative assets, is the property of Carlson Creatives or its clients and may not be copied, reproduced, or distributed without permission.
10. Limitation of Liability
Carlson Creatives is not liable for any indirect, incidental, or consequential damages arising from your use of our website, SMS notification service, or email communications, including delayed or failed message delivery, to the fullest extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless Carlson Creatives from any claims, damages, or expenses arising from your misuse of our website, SMS service, or email service, or from your violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your access to our website, SMS notification service, or email communications at any time, for any reason, including violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted with a revised "Effective Date."
15. Contact Us
If you have questions or concerns about these Terms, contact:
Carlson Creatives
Email: sean@carlsoncreatives.com
Phone: 585-729-9215